Influencing

Last updated Jun 5, 2023

The ability to alter another person’s thinking or behaviors.

Leverage the Steps to effective influencing

• Clarify measurable results
  • SMART
• Find vital behaviors
  • A vital behavior is an action an individual takes at a pivotal moment in the context of the change they are seeking.
• Use the six sources of influence
  • Personal motivation
  • Personal ability
  • Social motivation
  • Social ability
  • Structural motivation
  • Structural ability

• Approach the audience aggressively.
• Resisting compromise
• Failing to establish credibility, frame for common ground, or connect emotionally
• Assume agreements can be worked out in a single conversation.