Escalation
The process of enlisting the help of higher-level project leadership or management to remove an obstacle, clarify or reinforce priorities, and validate the next steps.
- Act as chacks and balancers
- Generate speedy decision making
- Reduce frustrations
- Encourage participation
Before starting work on a project, the Project manager, the team, and the Project sponsor should establish escalation standards and practices.
A project manager should escalate an issue at the first sign of critical problems in a project:
- Cause a delay on a major project milestone
- Cause budget overruns
- Can result in the loss of customer
- Push back the estimated project completion date
- In short, anything that can affect your Triple constraints model
Trench wars occur when two peers or groups can’t seem to come to an agreement, and neither party is willing to give in.
A bad compromise occurs when two parties settle on a so-called solution but the end product still suffers.