Writing emails to escalate a problem

Last updated Jun 5, 2023

Escalation email tips:

• Think about what’s most important to Stakeholders
• Identify how a problem will impact the organization as a whole and ensure you clearly communicate the impact within the first two sentences of your email
• Write a clear subject line
• Include language in your subject line that indicates what you’d like your stakeholder to do upon reading your email
• keep the body of the email brief and to the point
• Consider including hyperlinks or attachments with that information in your email
• Proofread for misspellings, grammatical errors, and inaccurate hyperlinks.

Links:

• Principles of effective email writing